What should a company do FIRST in response to a regulatory authority's request for product testing compliance with new regulations?

The first step a company should take in response to a regulatory authority's request for product testing compliance with new regulations is to contact the regulatory authority to discuss the requirement. This approach allows the company to gain a clear and comprehensive understanding of the specific requests, expectations, and timelines associated with the new regulations. Engaging in this dialogue can help clarify any uncertainties and ensure that the company addresses the requirements effectively and accurately.

After discussing with the regulatory authority, the company can assess the scope of testing needed and implement necessary measures with complete context. This proactive communication helps establish a cooperative relationship with the regulatory body, which can be beneficial for ongoing compliance and future interactions. It also mitigates the risk of misinterpretation of the regulations, which could lead to compliance issues down the line.

While immediate implementation of testing, conducting internal analyses, or waiting for further instructions may seem viable options, these responses lack the proactive engagement and clarification that direct communication with the regulatory authority provides, which is essential for effectively managing compliance with new regulations.